Privacy Policy

Information We Collect

We collect information that is necessary to provide you with a safe, secure and personalised gambling experience. This includes personal details you give us during account registration, such as your full name, date of birth, residential address, email address, telephone number and payment information.

In addition to the details you actively provide, we automatically gather certain technical data whenever you visit our site. This may include your IP address, login information, browser type, operating system, pages visited, time spent on each page and your betting activity. We also use identity verification partners to confirm your age and identity as required by law.

How We Use Your Information

Your personal data allows us to create and manage your account, process deposits and withdrawals, offer customer support, and comply with regulatory obligations including anti-money laundering and responsible gambling requirements.

We may also use your information to personalise your experience, inform you about new games or promotions that may interest you, and carry out research to improve our services. Marketing communications are only sent where you have given us clear consent to do so, and you can withdraw this permission at any time.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with carefully selected partners who help us deliver our services. These include payment processors, identity and age verification agencies, professional advisers, and regulatory bodies such as the UK Gambling Commission when legally required.

All third parties are contractually obliged to keep your data secure and to use it only for the purposes we specify. In the event of a merger, acquisition or restructuring, your information may be transferred as part of the business assets, subject to the same protections outlined in this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure the site functions correctly, remember your preferences, measure performance and, where permitted, deliver relevant marketing content.

You can adjust your cookie settings through your browser at any time. Please note that disabling certain cookies may affect your ability to use some features of the site. We also work with trusted analytics partners to help us understand how our platform is used and how we can make improvements.

Data Security

We take the security of your personal data very seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, misuse or disclosure. These measures include encryption of sensitive information, secure servers, regular security testing and strict access controls.

While we strive to protect your data, no system can guarantee complete security. You also play an important role by keeping your account password confidential and notifying us immediately if you suspect any unauthorised use of your account.

Your Rights

Under applicable data protection law you have several important rights. These include the right to access the personal data we hold about you, to request correction of inaccurate information, and in certain circumstances to request deletion or restriction of processing.

You may also object to processing based on legitimate interests or withdraw consent where we rely on it. To exercise any of these rights, please contact our customer support team. We will respond to your request within one month, or sooner where possible.

International Transfers

Some of our service providers are based outside the UK and the European Economic Area. When we transfer personal data to them, we ensure suitable safeguards are in place, including appropriate contractual commitments and security standards that meet UK requirements.

Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory obligations. Once it is no longer needed, we securely delete or anonymise it.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The latest version will always be available on this page, and we recommend you review it periodically. We will notify you of any material changes through our website or by email where appropriate.

If you have any questions about how we handle your personal data, please contact our support team who will be happy to assist.